Armand Omar Moeis, ST, M.Sc, holds a master degree from Delft University of Technology, the Netherlands, majoring in Engineering and Policy Analysis. Prior to his graduate study, Armand gained his bachelor degree from Industrial Engineering Department, University of Indonesia. His research interests are System Dynamics and Collaborative Analysis and Learning whereas his main application areas are public services and energy. Beside his position at SEMS, Armand also holds positions in several business entities. It helps him to keep up his pace with business and governmental communities. [armand.moeis[at]gmail.com]