Transfering the Complex Knowledge of Supply Chain Management through Serious Simulation Games


“A game could makes you forget that you are actually learning. Packaging a very complicated and
complex reality in to a simple learning tool is what Serious Simulation Game designed for.”

Have you ever thought about how your soft drinks, or your lotion, could arrive in the shelf even before you need it? That effort to make sure you get what you want when you step into the store is called Supply Chain Management (SCM). SCM is indeed important not only for customers, but also for the company. Every company tries to manage its supply chain efficiently and effectively, as SCM alone costs 30% – 70% of the total of production cost. However, managing a supply chain is not an easy job to do.

SCM GAME - Intro
Andersson and Wemner, through their article in 2008, even stated that many SCM practitioners have difficulties in making the right decision. This fact triggers other urgency: to find talents who understand SCM and able to make the right decision. To gain better knowledge about making decision in SCM, some researches have proven that traditional classroom teaching method might not be the best. Experiential learning, just like its name, provides you a learning method by experiencing the reality, which is an effective way to learn how to make a decision. One of its most effective media is Serious Simulation Game (SSG). To simply put, SSG is an entertaining game with non-entertaining purpose. However, there are still a very limited number of researches on the SSG about the whole supply chain.

H2Game SCM 1

In order to enhance the knowledge of SCM, especially for students, SEMS researchers have created a SSG named H2! Supply Chain Management Game. This game helps players to improve their ability in decision making, and also their skills in analyzing report and teamwork. H2! Supply Chain Management Game is played by 4 players per team, where there will be 4 teams competing against each other. The SSG was designed using a Spreadsheet Applications as its basis. It was then tested two times, Prototype 1 and Prototype 2. To deliver the learning points of the game well, this SSG was played in 4 phases. It consists of Briefing, Playing, Debriefing, and Evaluation.

The result of the evaluation phase shows that H2! Supply Chain Management Game can be used to deepen the knowledge of the players. It also helps players to understand supply chain’s important elements which improve their ability in analyzing data and making right decisions.

This research is conducted by Rachel Giovanni Hasibuab, Maya Hashilah, Arry Rahmawan and Akhmad Hidayatno

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